Frequently Asked Questions

How can I track my order?

A tracking number will be provided via email. You will then be able to use the tracking number to track your order.

Where does Desirable Lashes ship to?

We ship to many places around the world! - select your country at  checkout.

How will I know Desirable Lashes has received my order?

Orders are processed Monday through Friday excluding the weekend & Holidays. If an order is placed Saturday or Sunday, it will be processed the following Monday. Please allow 24-48 hours for us to process your order. 

Once your payment has cleared, you will receive an E-mail with your order number. You will also receive a second E-mail that your order has been shipped and will also include your tracking number. 

What are the payment options?

Desirable Lashes accepts Credit/Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, International, JCB, Union Pay International and PayPal . Please do not send us any credit card information via E-mail.